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Sales policy

Welcome to Bioshift Shop! We aim to provide you with an exceptional shopping experience and ensure that you are satisfied with every purchase. Please review our sales policy below:

  1. Order Process:
    Once an order is placed, you will receive an email confirmation with your order details. We strive to process and ship orders within 1-2 business days. Orders are processed on a first-come, first-served basis, and availability is subject to stock levels.

  2. Pricing:
    All prices listed on our website are in the applicable currency and include taxes where required by law. We reserve the right to adjust prices and promotions at any time. Sale prices apply only during the promotional period and cannot be retroactively applied to previous purchases.

  3. Payment Methods:
    Bioshift Shop accepts major credit and debit cards, as well as other secure payment options. Full payment is required at the time of purchase. Your payment information is securely processed, and we do not store sensitive payment details.

  4. Shipping and Delivery:
    We offer domestic and international shipping options. Shipping costs will be calculated based on your location and the chosen shipping method. We provide estimated delivery times at checkout, but please note that shipping times may vary depending on your location.

  5. Order Changes and Cancellations:
    If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.

  6. Returns and Exchanges:
    For information on returns and exchanges, please refer to our Refund and Return Policy. Items must be returned in their original condition, and the return shipping cost may be the responsibility of the customer unless otherwise stated.

  7. Special Offers and Discounts:
    Occasionally, we may run promotions or offer discount codes. These offers are valid only during the promotional period and cannot be combined with other discounts unless specifically stated. Expired promotions will not be honored after the promotional period ends.

  8. Damaged or Incorrect Items:
    If you receive a damaged or incorrect item, please contact us immediately with your order number and a description of the issue. We will arrange a replacement or provide a refund based on the situation.